John Manfredo, FACHE, has joined the Norman Regional Health System leadership team as its Chief Operating Officer. He will oversee operations at the Health System’s three main campuses: Norman Regional, Norman Regional HealthPlex and Norman Regional Moore.
Manfredo's previous work experience includes INTEGRIS Health, where he served as the system vice president for hospital operations. He has 25 years of healthcare experience in health system operational leadership, strategic planning, quality performance improvement initiatives and Lean methodology.
“I am honored and excited to join the Norman Regional Health System, and to have an opportunity to contribute to an organization that operates at the highest levels of excellence for the Oklahoma communities it serves,” Manfredo said. “Working alongside a distinguished and respected board of directors, executive team, and medical staff creates a market leading environment I am eager to join.”
In his healthcare career, Manfredo has developed an impressive record of strategic and operational accomplishments, said Norman Regional President and Chief Executive Officer Richie Splitt.
Manfredo’s previous operational endeavors included successful conversion of an electronic health record throughout all business and clinical applications, within a 10 acute care facility system; standardized system-wide operational processes that resulted in improved financial and clinical outcomes; and cultivated a philosophy of “systemness” through the continuous emphasis on the organization’s strategic goals. He also spearheaded an organizational performance excellence improvement initiative that achieved recognition as a 2014 Oklahoma Quality Award recipient, the state’s highest award for quality.
Manfredo received a Bachelor of Science in Radiologic Sciences from Midwestern State University in Wichita Falls, Texas and status as a Registered Radiology Technologist from the University of Pittsburgh Medical Center in Pittsburgh, Pennsylvania. He is a graduate of Oklahoma Christian University, earning a Master’s degree in healthcare administration, and a fellow of the American College of Healthcare Executives.
Manfredo steps in to fill the vacancy left by Greg Terrell whose last day at Norman Regional was Jan. 6. Terrell served as a valuable member of the NRHS team for the past 13 years, Splitt said.